Frequently Asked Questions
Everything you need to know about your Nordisk Outdoor experience.
What is the typical shipping time for orders?
Standard shipping within the EU typically takes 3-5 business days, while international orders may take 7-12 business days depending on the destination.
How do I process a return or exchange?
We offer a 30-day return policy. Simply use the prepaid shipping label included in your package and ensure items are in their original condition with tags attached.
Are your materials sustainably sourced?
Yes, Nordisk Outdoor is committed to ethical fashion. We use organic cotton, recycled polyester, and RDS-certified down to ensure the highest standards of sustainability.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. Our outdoor gear is designed with a Scandinavian fit, which tends to be slightly more tailored.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Klarna for flexible financing options.
How should I care for my technical outerwear?
To maintain the waterproof integrity of your gear, we recommend washing at 30°C with a specialized tech-wash and avoiding fabric softeners.